Frequently Asked Questions

How do I sign in?

With Google, or with email + password. New email accounts verify with a 6-digit code sent to your inbox; the code expires in 60 minutes and can be resent up to 3 times.

Is there a free version?

Every account starts with a 7-day full-access trial — no card required. After that, core logging stays usable and Premium re-unlocks AI scans, micros and insights. See the Subscriptions page for full detail.

What permissions does the app require and why?

All are optional except account storage; denying camera only disables scanning.

How accurate is the AI scan?

Portion-level macros are estimates, typically ±10–15%. Every scan lists its parsed ingredients so you can correct portions before logging. Barcode scans use exact label data.

What if the scan is wrong?

Tap any ingredient to edit grams or delete it; totals recalculate live. You can also log the same meal manually from the food database.

Are my food photos stored?

No. Scan photos are processed and discarded. Only images you explicitly save as progress photos are kept — encrypted, private, deletable.

Do voice and barcode logging count toward scan limits?

Voice parsing shares the AI fair-use pool (20/day on Premium, 3/day on trial). Barcode scans are unlimited.

How are my targets calculated?

Mifflin-St Jeor BMR × activity factor, adjusted for goal with evidence-based protein ranges and safety caps. The full method is on the Science section and includes a live calculator.

Can I change my targets?

Yes — Profile → Goals, or during onboarding via "Adjust my targets". Changes apply instantly to rings, widgets and insights.

What are the 19 micronutrients?

Calcium, iron, magnesium, phosphorus, potassium, sodium, zinc, copper, manganese, selenium, vitamins A, C, D, E, K, B6, B12, folate and fiber — each with a personal daily target.

Which diet styles are supported?

Everything, Vegetarian, Vegetarian + eggs, and Vegan. Food search, meal ideas and protein targets adapt (plant-based diets get a protein boost).

Is it safe for diabetes, PCOS or pregnancy?

These goals use guideline-based rules (ADA, 2023 international PCOS guideline, IOM pregnancy), but MetriqBear is education, not medical care — always coordinate with your clinician.

Allergies?

Add them in Profile → Personal Information; search results and suggestions flag matching ingredients.

How long is the trial?

7 days of full Premium, one per person, no card.

What happens on day 8?

Premium features lock until you subscribe. Your data stays intact and readable.

How do I cancel?

Through your store subscription settings (Google Play / App Store) or Profile → Membership. Access continues until the paid period ends.

Refunds?

Handled by store policy; we approve goodwill refunds for technical failures within 14 days — email support.

Which AI powers the scan?

A vision-language model (Gemini-class) for photo parsing and a nutrition-tuned text model for voice/descriptions. Models may upgrade silently — quality only goes up.

What is the fair-use limit?

20 AI scans/day on Premium, 3/day on trial. Limits reset at midnight local time.

Who can see my photos?

Only you. They live in private object storage under your user ID, never in feeds, never shared.

How many can I keep?

One per date (premium). Old base64 photos are automatically migrated to secure storage.

Does Health Connect work on iPhone?

Not yet — Health Connect is Android. iOS HealthKit sync is on the post-launch roadmap.

Rest timer?

Starts automatically after each logged set; duration editable per exercise.

No OTP email arrived

• Check Spam/Promotions.
• Wait 60s between resends; max 3 per session.
• New domains can take ~10 minutes the first time.

Steps show 0

Open the Health Connect app once, grant Steps permission, then tap ↻ on the Steps card.

App works offline?

Logging and history work offline; scans and sync need connection and reconcile when you're back.

Do you sell my data?

Never. See the Privacy Policy.

How do I export or delete everything?

Profile → Export My Data (verified JSON), and the Data Deletion page for erasure.